Affiliated with
Freght trade alliance
IFCBA
Envision a customs partner enhancing your workflow with expertise and efficiency.

140+

Years of Combined Experience

7 Days

Minimum KPI from ETA

Your Partner in Customs Clearance – No Competition, Only Support

At ICS, we specialise in providing customs clearance services exclusively for freight forwarders. Unlike other providers, we strictly work with freight forwarders and never directly with their customers.

This ensures that we are always your partner, never your competitor. Our dedicated services are designed to support our industry, offering the expertise and efficiency you need to streamline your customs processes and grow your business.

High KPI Performance

Achieve unparalleled efficiency with ICS’s high KPI performance. While the industry standard is a 3-day from ETA clearance, our dedicated team consistently delivers within 7 days pending documentation, setting a new benchmark for speed and reliability. Trust us to keep your operations running smoothly and efficiently.

Seamless CargoWise Integration

Our seamless integration with CargoWise ensures all critical customs clearance information, including document requirements and lodging dates, is managed in one centralised system. This integration improves visibility and reduces the risk of errors, ensuring a smooth process from start to finish.

Reliable Backup Broker Support

When you need extra support, ICS provides reliable backup broker services. Whether it’s covering staff absences or managing overflow work, our expert team integrates seamlessly into your existing workflows, providing the flexibility and support you need to maintain high service standards.

How we use CargoWise as our software?

Streamline customs clearance and boost efficiency with ICS’s CargoWise integration—perfect for freight forwarders without an internal broker. Focus on growing your business while we handle the rest.