Your Partner in Customs Clearance Not Competition, Only Support

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Trusted by
Sila Global
ISS SHipping
FLA Global
Envision a customs partner enhancing your workflow with expertise and efficiency.

140+

Years of Combined Experience

7 Days

Minimum KPI from ETA

cargowise

Simplify your customs clearance with our seamless CargoWise integration

Are you a freight forwarder without an internal broker? Overcome customs clearance challenges with ICS’s seamless CargoWise integration. Our solution streamlines your operations, reduces costs, and improves efficiency, allowing you to focus on growing your business.

  • Live status updates
  • Full Integration and support at no extra cost
  • Streamlined communication and increased visibility
Discover how it works

Reliable backup broker support without the overheads

Keep your freight forwarding and customs clearance operations smooth even during peak times with ICS’s reliable backup broker support—no extra overheads, just seamless continuity.

Back Broker Support Program

How FLA’s Partnership with ICS Drove Their Business Forward

By integrating directly into FLA’s operations, we provided a flexible, cost-effective solution that allowed them to offer comprehensive customs clearance services to their clients without additional internal resources.

Tariff categories we specialise in

We offer expertise in navigating the complex world of tariffs across various sectors. Our specialised knowledge ensures smooth and compliant import and export processes for a range of goods.

Vehicles

Vehicles

Cigarettes & Alcohol

Cigarettes & Alcohol

Furniture

furniture

Heavy Machines

Heavy Machinery

Tyres

Tyres

Specialty Goods

Specialty Goods
Not in the list?
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International trade consulting services

Navigating the complexities of global trade can be challenging, but with ICS’s comprehensive trade consulting services, you don’t have to go it alone. Our team of seasoned experts provides tailored strategies and practical solutions to help your business thrive in the international market.

From ensuring regulatory compliance to optimizing customs processes and managing tariffs, we offer end-to-end support to enhance your operational efficiency, reduce risks, and maximize profitability.

Learn how we can help

Hear from our clients

Testimonials

Discover how ICS has transformed businesses with innovative and engaging strategies.
FLA Global

Robert Nikolski

VIC Operations Manager, FLA

I appreciate the efficiency of ICS’s processes. From providing daily reports on clearance statuses to quick invoicing and payment processes, they have streamlined many aspects of our operations. Their integration with our system for automatic messaging has also improved efficiency and communication.

FAQs

Frequently Asked Questions

Who are our services intended for?

The primary audience for our customs clearance broker services includes freight forwarders with and without internal brokers managing customs clearances.

Their goal is to offer a comprehensive solution for customers, covering all aspects of freight management, from documentation and compliance to timely deliveries and cost-effectiveness.

By integrating clearance and forwarding services, these companies can enhance customer satisfaction and build lasting relationships in the industry.

How does the remote custom broker support system benefit all-in-one freight forwarding agencies?

Typically, all-in-one agencies employ freight forwarders and brokers who work collaboratively within the organisation. This setup allows for seamless communication and coordination among team members. In addition, ICS enhances operational capabilities by offering backup broker support through remote access located within the client’s office. This arrangement ensures that the existing workflow remains undisturbed, allowing for uninterrupted service and the ability to quickly address any challenges that may arise. By leveraging technology and maintaining strong support systems, these agencies can provide superior service to their clients while optimising the overall supply chain management experience.

Is there any additional cost for the integration or ongoing support?

No, you can benefit from our complete integration with CargoWise at no additional cost. This includes not only the seamless connectivity between our systems but also ongoing technical support to ensure that you have assistance whenever you need it. Our team is dedicated to helping you maximise the advantages of this integration, allowing you to streamline your operations and improve efficiency without any extra financial burden.

Can I customise the integration to fit my specific needs?

Absolutely! Our ICS integration is designed to be highly flexible, enabling you to customise the solution to meet your specific operational requirements. Whether you need to adjust parameters, incorporate additional features, or streamline processes, our integration allows you to adapt it to fit seamlessly into your existing workflow, ensuring that it supports your unique business needs effectively. This adaptability not only enhances efficiency but also empowers your team to maximise productivity and achieve their goals.